Designing products
that drive
real growth.
Senior Product Designer with 6+ years building complex, regulated platforms in fintech and health-tech. Scaled lending to $267M+ in originations. Built AI-powered health diagnostics from scratch.
Selected Work
Design that drives business outcomes.
Building a health-tech MVP from zero
Led end-to-end design for an AI-powered health monitoring platform. Brand, product strategy, UX, and design system.
Cutting onboarding friction to unlock lending growth
Redesigned a 46-click onboarding flow down to 18, eliminating a 70% drop-off rate and turning lending into the company's core revenue driver.
Opening lending access to every user tier
Made lending visible and achievable for all users, not just fully verified ones, with personalized upgrade flows and strategic touchpoints across the app.
About
Hi, I'm Jess.
I'm a senior product designer who believes the best design is invisible. I live by "less is more," crafting experiences that feel so natural, users don't even notice the design. That's when you know it's working.
I love being involved all the way from first sketch to real-world launch, always connecting user needs to business goals. Building design systems, scaling startups, and partnering across engineering, product, and leadership is where I feel at home.
I thrive in complex, regulated industries where good design isn't just nice to have, it's the difference between someone trusting your product with their health or money, or walking away.
Every project I take on is personal. I care deeply about what I build, and it shows in the work.
Specialties
Experience
Where I've shaped products.
Pondo
Health Tech · StartupBuilt 0-to-1 health-tech product from concept to early funding. Designed UX for an AI-powered health diagnostics platform integrating hardware sensors, real-time data processing, and mobile interfaces. Built and maintained the product's design system across mobile and platform experiences.
albo
Fintech · Scale-upLed end-to-end UX for lending products serving 3M+ users, driving $267M+ in loan originations and launching two new credit services. Redesigned lending flows under Mexican financial regulations (CNBV compliance). Sole designer post-team reduction, partnered directly with CEO, product, engineering, and legal.
Fish + Chips (now Freela)
Freelancer Platform · StartupDesigned end-to-end product experiences for a startup platform empowering freelancers with tools, resources, and perks to manage their digital businesses. Built scalable design systems and component libraries enabling rapid iteration.
DESPTEK
Gov & Enterprise · Regulated DataDesigned complex enterprise workflows for government platforms requiring strict compliance, auditability, permissions, and structured data systems. Delivered accessibility-first, production-ready systems in regulated environments.
Testimonials
What people say.
"Jess had a huge impact on both albo and Pondo. At albo she helped scale abea during a key stage. Later, she led the full design of Pondo from the ground up. She's fast, strategic, and has great taste. She brought clarity to complex problems and turned big ideas into functional, thoughtful products. I fully trusted her with design decisions and would work with her again without thinking twice."
"Jess was our Head of Design at Freela and played a huge role in getting the product off the ground. She had our back from day one, super committed, full of ideas, and brought a fresh artistic vibe that really shaped the brand. We clicked creatively and managed to turn a concept into something real. Couldn't have asked for a better leader in those early days. Highly recommend working with her. She's got the eye and the energy but more importantly she's a great human being."
"Working with Jess truly feels like teamwork. She's full of innovative ideas, open to feedback, and always brings genuine care for both the user experience and visual quality. On top of that, she's kind, easy to communicate with, and a joy to collaborate with."
"I had the pleasure of working with Jess at albo. From day one, she stood out for her attitude, proactivity, and eagerness to learn. She quickly developed a deep understanding of the product, making smart design decisions and contributing across key initiatives. We redesigned user flows that boosted conversion by 50%, launched a new acquisition channel, and built impactful features and campaigns. Jess brings curiosity, empathy, and strong ownership to her work. A true team player and someone I'd gladly work with again."
Let's build something
together.
Looking for a senior product designer who ships? I'm exploring opportunities in the Bay Area. Let's talk.
Jessica Rodriguez Munro, 2026